Electrodes Direct

Technical

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Prices: All prices listed are current but may change without prior notice

Prices: All prices listed are current but may change without prior notice. We will always invoice you at the prices prevailing when we receive your order. Contact us at any time for current prices.

Specifications: Merchandise we ship will match or exceed the specifications listed.

Terms: Freight is FOB shipping point with title passing at that point. We will always ship the method which you specify unless there is unforeseen circumstance, in which event we will contact you.

Damaged Shipments: Please inspect your shipment upon receipt. If it shows any external damage, accept it only after the driver has noted the damage on both his and your copies of the delivery receipt and you have requested an inspection by the carrier. If, upon opening a shipment, you find a shortage or damage, you must request inspection by the carrier within 15 days of delivery or you will relinquish your right to make a claim.

Returns: All returns must be authorized by electrodesdirect.com and may be subject to a restocking charge. Please contact us for an authorization number. All items approved for return must be in unused and in resaleable condition. We reserve the right to inspect them before issuing credit. They must be returned within 60 days of your receiving them. Returns or exchanges due to premature or unexpected operational failure will be reviewed on a case by case basis.

To ensure you receive credit, you must include with each return:

  • Your name, address, email, fax, and telephone number.
  • electrodesdirect.com shipping order number, date of invoice, and part number(s)
  • electrodesdirect.com return authorization number and your reason for the return.

We cannot accept for return any of the following:

  • Items provided by electrodesdirect.com on a "Special Order"
  • Discontinued items
  • Items not purchased from electrodesdirect.com.

All shipping documents must meet DOT regulations.

 

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